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Shipping & Returns
- Windsor Spitfires ships products worldwide using Canada Postal services.
- Shipping rates are based on the weight and size of the package, as well as origin-to-destination distance. Billable weight is the weight used to calculate the rate. The billable weight will be the greater of the dimensional weight and the actual weight.
- Regular ground shipping to US and Canada can take up to 10 business days, from the date your order is received.
- Shipping rates may depend upon the service chosen during checkout.
- ALL returns can be made only by calling the Windsor Spitfires Customer Service department at 1-519-254-5000.
- Returns must be made within 30 days of receipt.
- There will be a 20% Re-stocking fee on all returns. (Shipping and handling charges are non-refundable).
- All returns are subject to evaluation prior to any refund or credit.
- Return shipping and handling charges are the responsibility of the customer.
- Authorized refunds will be credited in the same manner that the original payment was made.
- Items that have been used are non-refundable.